Effective Date: April 13, 2024
This Privacy Policy describes AtlasX’s practices regarding the collection, use and disclosure of the information we collect from and about you when you use AtlasX’s web-based and mobile applications and AtlasX’s websites (including but not limited to atlasx.co, app.atlasx.co) that link to this Policy (the “Services”). By accessing or using the Services, you agree to this Privacy Policy, our Terms of Service, and our Acceptable Use Policy.
IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES.
When we refer to “AtlasX”, we mean the AtlasX entity that acts as the controller or processor of your information, as explained in more detail in the “Identifying the Data Controller and Processor” section below.
Table of Contents
Applicability Of This Privacy Policy
This Privacy Policy applies to AtlasX’s online pipeline tools and platform, including the associated AtlasX mobile applications (collectively, the “Services”), AtlasX.co and other AtlasX websites (collectively, the “Websites”) and other interactions (e.g., customer service inquiries, user conferences, etc.) you may have with AtlasX. If you do not agree with the terms, do not access or use the Services, Websites or any other aspect of AtlasX’s business.
This Privacy Policy does not apply to any third party applications or software that integrate with the Services through the AtlasX platform (“Third Party Services”), or any other third party products, services or businesses. In addition, a separate agreement governs delivery, access and use of the Services (the “Customer Agreement”), including the processing of any content submitted through Services accounts (collectively, “Customer Data”). The organization (e.g., your employer or another entity or person) that entered into the Customer Agreement (“Customer”) controls their instance of the Services (their “Team”) and any associated Customer Data. If you have any questions about specific Team settings and privacy practices, please contact the Customer whose Team you use. If you have an account, you can check https://app.atlasx.co/#/settings/team/members for contact information of your Team administrator(s). If you have received an invitation to join a Team but have not yet created an account, you should request assistance from the Customer that sent the invitation.
AtlasX may collect and receive Customer Data and other information and data (“Other Information”) in a variety of ways:
- Customer Data. Customers or individuals granted access to a Pipeline by a Customer (“Authorized Users”) routinely submit Customer Data to AtlasX when using the Services.
- Other Information. AltasX also collects, generates and/or receives Other Information:
- Pipeline and Account Information. To create or update a Pipeline account, you or your Customer (e.g., your employer) supply AtlasX with an email address, phone number, password, and/or similar account details. In addition, Customers that purchase a paid version of the Services provide AtlasX (or its payment processors) with billing details such as credit card information, banking information and/or a billing address.
- Usage Information.
- Services Metadata. When an Authorized User interacts with the a is generated that provides additional context about the way Authorized Users work. For example, AtlasX logs the deals, people, features, content and links you interact with, and the types of files shared.
- Log data. As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Websites or Services and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Website or Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data.
- Device information. AtlasX collects information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and crash data. Whether we collect some or all of this Other Information often depends on the type of device used and its settings.
- Location information. We receive information from you, your Customer and other third-parties that helps us approximate your location. We may, for example, use a business address submitted by your employer, or an IP address received from your browser or device to determine approximate location. AtlasX may also collect location information from devices in accordance with the consent process provided by your device.
- Cookie Information. AtlasX uses cookies and similar technologies in our Websites and Services that help us collect Other Information. The Websites and Services may also include cookies and similar tracking technologies of third parties, which may collect Other Information about you via the Websites and Services and across other websites and online services. For more details about how we use these technologies, please see our Cookie Policy.
- Third Party Data. AtlasX may receive data about organizations, industries, Website visitors, marketing campaigns and other matters related to our business from parent corporation(s), affiliates and subsidiaries, our partners or others that we use to make our own information better or more useful. This data may be combined with Other Information we collect and might include aggregate level data, such as which IP addresses correspond to zip codes or countries. Or it might be more specific: for example, how well an online marketing or email campaign performed.
- Additional Information Provided to AtlasX. We receive Other Information when submitted to our Websites or if you participate in a focus group, contest, activity or event, apply for a job, request support, interact with our social media accounts or otherwise communicate with AtlasX.
Generally, no one is under a statutory or contractual obligation to provide any Customer Data or Other Information (collectively, “Information”). However, certain Information is collected automatically and, if some Information, such as deal details, is not provided, we may be unable to provide the Services.
Customer Data will be used by AtlasX in accordance with Customer’s instructions, including any applicable terms in the Customer Agreement and Customer’s use of Services functionality, and as required by applicable law. AtlasX is a processor of Customer Data and Customer is the controller. Customer may, for example, use the Services to grant and remove access to a Pipeline, assign roles and configure settings, access, modify, export, share and remove Customer Data and otherwise apply its policies to the Services.
AtlasX uses Other Information in furtherance of our legitimate interests in operating our Services, Websites and business. More specifically, AtlasX uses Other Information:
- To provide, update, maintain and protect our Services, Websites and business. This includes use of Other Information to support delivery of the Services under a Customer Agreement, prevent or address service errors, security or technical issues, analyze and monitor usage, trends and other activities or at an Authorized User’s request.
- As required by applicable law, legal process or regulation.
- To communicate with you by responding to your requests, comments and questions. If you contact us, we may use your Other Information to respond.
- To develop and provide search, learning and productivity tools and additional features. AtlasX tries to make the Services as useful as possible for specific Pipelines and Authorized Users. For example, we may improve search functionality by using Other Information to help determine and rank the relevance of content, deals or expertise to an Authorized User, make Services suggestions based on historical use, train our AI and ML models to enhance the functionality and efficiency of the Services, identify organizational trends and insights, to customize a Services experience or create new productivity features and products. Notwithstanding the foregoing, AtlasX does not retain any user data obtained through Google Workspace APIs for the purpose of developing, improving, or training generalized AI and ML models.
- To send emails and other communications. We may send you service, technical and other administrative emails, messages and other types of communications. We may also contact you to inform you about changes in our Services, our Services offerings, and important Services-related notices, such as security and fraud notices. These communications are considered part of the Services and you may not opt out of them. In addition, we sometimes send emails about new product features, promotional communications or other news about AtlasX. These are marketing messages so you can control whether you receive them.
- For billing, account management and other administrative matters. AtlasX may need to contact you for invoicing, account management and similar reasons and we use account data to administer accounts and keep track of billing and payments.
- To investigate and help prevent security issues and abuse.
If Information is aggregated or de-identified so it is no longer reasonably associated with an identified or identifiable natural person or Customer, AtlasX may use it for any business purpose. To the extent Information is associated with an identified or identifiable natural person and is protected as personal data under applicable data protection law, it is referred to in this Privacy Policy as “Personal Data.”
Data Retention
AtlasX will retain Customer Data in accordance with a Customer’s instructions, including any applicable terms in the Customer Agreement and Customer’s use of Services functionality, and as required by applicable law. The deletion of Customer Data and other use of the Services by Customer may result in the deletion and/or de-identification of certain associated Other Information. AtlasX may retain Other Information pertaining to you for as long as necessary for the purposes described in this Privacy Policy. This may include keeping your Other Information after you have deactivated your account for the period of time needed for AtlasX to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements.
This section describes how AtlasX may share and disclose Information. Customers determine their own policies and practices for the sharing and disclosure of Information, and AtlasX does not control how they or any other third parties choose to share or disclose Information.
- Customer’s Instructions. AtlasX will solely share and disclose Customer Data in accordance with a Customer’s instructions, including any applicable terms in the Customer Agreement and Customer’s use of Services functionality, and in compliance with applicable law and legal process.
- Displaying the Services. When an Authorized User submits Other Information, it may be displayed to other Authorized Users in the same or connected Pipelines. For example, an Authorized User’s email address may be displayed with their profile.
- Collaborating with Others. The Services provide different ways for Authorized Users working in independent Pipelines to collaborate, such as shared deals. Other Information, such as an Authorized User’s profile Information, may be shared, subject to the policies and practices of the other Pipeline(s).
- Customer Access. Owners, administrators, Authorized Users and other Customer representatives and personnel may be able to access, modify or restrict access to Other Information. This may include, for example, your employer using Service features to export logs of Pipeline activity, or accessing or modifying your profile details.
- Third Party Service Providers and Partners. We may engage third party companies or individuals as service providers or business partners to process Other Information and support our business. These third parties may, for example, provide virtual computing and storage services.
- Corporate Affiliates. AtlasX may share Other Information with its corporate affiliates, parents and/or subsidiaries.
- During a Change to AtlasX’s Business. If AtlasX engages in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of AtlasX’s assets or stock, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities (e.g. due diligence), some or all Other Information may be shared or transferred, subject to standard confidentiality arrangements.
- Aggregated or De-identified Data. We may disclose or use aggregated or de-identified Other Information for any purpose. For example, we may share aggregated or de-identified Other Information with prospects or partners for business or research purposes, such as telling a prospective AtlasX customer the average amount of time spent closing a typical deal.
- To Comply with Laws. If we receive a request for information, we may disclose Other Information if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation or legal process.
- To enforce our rights, prevent fraud, and for safety. To protect and defend the rights, property or safety of AtlasX or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud or security issues.
- With Consent. AtlasX may share Other Information with third parties when we have consent to do so.
Security
AtlasX takes security of data very seriously. AtlasX works hard to protect Other Information you provide from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the Other Information we collect, process and store, and the current state of technology. Given the nature of communications and information processing technology, AtlasX cannot guarantee that Information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others.
Age Limitations
To the extent prohibited by applicable law, AtlasX does not allow use of our Services and Websites by anyone younger than 18 years old. If you learn that anyone younger than 18 has unlawfully provided us with personal data, please contact us and we will take steps to delete such information.
Changes To This Privacy Policy
AtlasX may change this Privacy Policy from time to time. Laws, regulations and industry standards evolve, which may make those changes necessary, or we may make changes to our business. We will post the changes to this page and encourage you to review our Privacy Policy to stay informed. If we make changes that materially alter your privacy rights, AtlasX will provide additional notice, such as via email or through the Services. If you disagree with the changes to this Privacy Policy, you should deactivate your Services account. Contact the Customer if you wish to request the removal of Personal Data under their control.
International Data Transfers
AtlasX complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. AtlasX has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov.
Natural persons located in the European Economic Area (“EEA”) should review the General Data Protection Regulation (“GDPR”) privacy notice for their specific rights, remedies, and other GDPR/Privacy Shield-related information here.
Data Protection Officer
To communicate with our Data Protection Officer, please email dpo@atlasx.co.
Identifying The Data Controller And Processor
Data protection law in certain jurisdictions differentiates between the “controller” and “processor” of information. In general, Customer is the controller of Customer Data. In general, AtlasX is the processor of Customer Data and the controller of Other Information.
Your Rights
Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information. You can usually do this using the settings and tools provided in your Services account. If you cannot use the settings and tools, contact Customer for additional access and assistance. Please check https://app.atlasx.co/#/settings/team/members for Customer contact information.
To the extent that AtlasX’s processing of your Personal Data is subject to the General Data Protection Regulation, AtlasX relies on its legitimate interests, described above, to process your data. AtlasX may also process Other Information that constitutes your Personal Data for direct marketing purposes and you have a right to object to AtlasX’s use of your Personal Data for this purpose at any time.
Please also feel free to contact AtlasX if you have any questions about this Privacy Policy or AtlasX’s practices, or if you are seeking to exercise any of your statutory rights. You may contact us at team@atlasx.co or at our mailing address below:
AtlasX, Inc.
3 Grace Ave, Suite 100
New York, NY 10116
USA